Commonly Asked Questions
-
In Australia injectable treatments such as anti wrinkle injections and dermal fillers are classed as schedule 4 medications. The TGA enforces stringent laws regarding prescription-only medication and prohibits the sharing of medication names on social media or any other marketing platforms to ensure consumer safety. However, we can provide detailed information about our products during an in-person or video consultation with one of our health professionals.
-
At LÚUM Aesthetics, we prioritize creating a welcoming and inclusive environment for all of our patients, including parents with young children. We understand that finding a babysitter can be challenging, and we aim to accommodate parents who may need to bring their children along to appointments. Our clinic is child-friendly, and we happily welcome well-behaved children. If your child is content staying in a pram during the treatment or is able to sit quietly and wait, they are more than welcome to accompany you to your appointment. We strive to make the experience as comfortable as possible for both you and your child, ensuring that your appointment needs are met safely while maintaining a family-friendly atmosphere. Unfortunately, if you are coming in for light treatments such as BBL, your child will NOT be able to go into the treatment room with you, as the flashing light is harmful to unprotected eyes.
-
Some of our treatments at LÚUM may include downtime such as bruising, swelling or redness, dryness or peeling. Your practitioner will always discuss this with you during your consultation, to ensure that you are aware and can plan for this before going ahead with treatment. We also offer many treatments with no downtime – such as our LED Healite and medi-peels.
-
What concerns can LUUM help with?
At LUUM, we provide assessment and treatment recommendations for a wide range of skin and aesthetic concerns, including redness, pigmentation, acne, scarring, fine lines, wrinkles, skin laxity, volume loss, and facial harmony and proportion.
We recognise that every person is unique. Factors such as your facial anatomy, age, cultural background, medical history, skin health, and personal goals all influence the most appropriate treatment approach. For this reason, there is no one-size-fits-all solution, and each patient’s treatment plan is tailored to their individual needs.
We understand that navigating treatment options can sometimes feel overwhelming. Our team is here to guide you through the process, answer your questions, and provide evidence-informed recommendations.
To discuss your concerns and receive a personalised treatment plan, we invite you to book either a FaceTime consultation or an in-clinic consultation with our team. Consultations are 30-45 min long, include a through health history, clinical photography, skin assessment and skincare planning. The cost of consultations is $100-$150 however this cost can be deduced from any treatment you proceed or skincare purchased.
-
In Australia injectable treatments such as anti wrinkle injections and dermal fillers are classed as schedule 4 medications. The TGA enforces stringent laws regarding prescription-only medication and prohibits the sharing of medication names or prices on social media, websites or any other marketing platforms to ensure consumer safety. However, we can provide detailed information about our products over the phone or during an in-person or video consultation with one of our health professionals.
-
We are located on the corner of Outram and Wellington st. There is paid street parking on Outram street for up to 4 hours. Parking is available on wellington street between the hours of 9.30am and 4pm (please note outside these hours it becomes a bus lane and your car will be towed. There its also 3hour parking down the side streets (Lawrence ave & Douro place ) which run off wellington.

